Thank you for your purchase.

Custom/Personalized orders are NOT refundable. We do want you to be happy , so please contact us if you have any concerns about your purchase. We will replace item if there is damage due to shipping and handling. We will ask for pictures and the original item to be returned in new and unused condition before we will mail out a replacement item.

All other orders. Please contact us at 516-410-9807 or at madebyzissa@gmail.com within 7 days of receipt of item for a full refund. After 7days, only store credit will be issued.
Item must be returned within 14 days of receipt before refund will be issued. Return items can be mailed to Made by Zissa 1023 Lazio Lane, Apex, NC 27502. Please write ATTN: Returns on the package.